ENGAGED LOYATY PROGRAM FREQUENTLY ASKED QUESTIONS

What is the Engaged Loyalty Program?

The Engaged Loyalty Program is our free rewards program that lets you earn points on all your product purchases and redeem those points for rewards, with almost no added responsibility on your end. Simply earn points by shopping, and redeem for future purchases.

How do I earn Engaged points?

For every dollar you spend on www.globaldentalshop.com you will be rewarded Engaged points. For every dollar spent of the Vitality brand you will earn 10 points. For every dollar spent on other brands you will earn 5 points. We may offer bonus points events from time to time, and in that circumstance the bonus points offer would apply. Separate terms and conditions will apply to each bonus point’s offer.

Where can I go to find all of my Engaged Loyalty account information?

All points earned from this purchase, including bonus points, will be deducted from your account when you return a product, which was originally purchased using your Engaged Loyalty account. It is possible your account could have a negative balance after merchandise is returned.

What happens to my points when I return items?

All points earned from this purchase, including bonus points, will be deducted from your account when you return a product, which was originally purchased using your Engaged Loyalty account. It is possible your account could have a negative balance after merchandise is returned.

What happens to my Engaged Loyalty points if part of my order is cancelled?

Engaged Loyalty Points are awarded for all product that is purchased. If an item is cancelled from your order, you will not be charged and you will not receive Engaged Loyalty points for that item.

Where can I find Engaged Loyalty Point? How do I redeem?

Engaged Loyalty Points can be viewed within your account and can be redeemed for purchases made at the Engaged Loyalty shopping portal. Once you have accrued enough rewards points (typically ranging from 50,000 to 100,000), you may redeem these points for a reward code in your account page. Reward code can be used to purchase rewards qualified products displayed

on Engaged Loyalty shopping portal. To view all of the Reward qualified products, please visit the Engaged Loyalty shopping portal. These products are offered for a limited time. Reward qualified products will be sold on a first-come, first-served basis while supply last.

Quantities of each Rewards qualified product are limited and the customer must be a registered member of the Engaged Loyalty program in order to redeem points for such offers. Rewards purchases can only be shipped to addresses within the United States. Customers must have the sufficient number of Engaged Loyalty points in their account available at time of redemption. Points will be deducted at time of redemption

What is the Engaged Loyalty shopping portal?

The Engaged Loyalty shopping portal is where GDS offers Rewards for a certain number of accrued points ranging from 50,000 points to 100,000 points, from time to time and at GDS’ sole discretion. The Rewards are for a limited time, while supplies last, and provided on a first-come, first-served basis. Quantities of each Reward are limited and customers must be a registered member of Engaged Loyalty program in order to redeem points for such offers. Rewards can only ship to addresses in the US. Customers must have the sufficient number of Engaged Loyalty points in his/her account available at time of redemption. Points will be deducted at time of redemption.

Engaged Loyalty Points CAN NOT be used for taxes and shipping cost.

Engaged Loyalty Points are non-transferable, have no cash value (unless required by law) and cannot be exchanged, sold or returned. GDS is not responsible for lost, stolen or damaged rewards. Global Dental Shop LLC is not responsible for any taxes incurred by its customers. Some rewards may only be available to residents of a particular state. Rewards are subject to change, alteration, substitution, or termination by Global Dental Shop LLC in its sole discretion at any time.

What are the Rewards qualified products?

Typically, rewards qualified products are selected products which are displayed on the Engaged Loyalty shopping portal time to time. These products can be purchased using Engaged Loyalty Points or a combination of using credit cards and Engaged Loyalty Points.

Displayed products can be purchased by redeeming accrued Engaged Loyalty points from your account.

Can I return reward qualified products?

Unfortunately, reward qualified products may not be returned or exchanged for points or cash, for another product, gift card, or e-gift certificate.

Can I transfer my Engaged Loyalty points to someone else?

Engaged Locality points are not transferable and may not be sold, transferred or assigned to anyone else.

Can I use my Engaged Loyalty points in conjunction with promotional discounts?

Engaged Loyalty points cannot be used in conjunction with any promotional discounts.

Can I return or exchange an item purchased with my Engaged Loyalty points?

Items purchased with the Engaged Loyalty points cannot be returned or exchanged.

Do my Engaged Loyalty Points expire?

No. However, we encourage you to redeem your points often, so that you get to experience the full benefits of the Engaged Loyalty program including product, gifts, experiences and events

General Program Information/ Legal Disclaimer

Global Dental Shop LLC has the right to terminate the Engaged Loyalty Program at any time for any reason or no reason and with or without notice. In that event, the right to earn points and redeem rewards will end immediately, regardless of the extent of your participation in the Engaged Loyalty Program. Global Dental Shop LLC may terminate the Engaged Loyalty Program, in whole or in part, effective immediately in any jurisdiction(s) if required to do so by applicable law.

Eligibility to participate in the Engaged Loyalty Program, including but not limited to; any rewards that may have been earned and in process, may be revoked or suspended at Global Dental Shop LLC’s sole discretion. The awarding of points and the redemption of rewards are void where prohibited by law.

Global Dental Shop LLC has the sole discretion to interpret and apply the Engaged Loyalty Program Rules, and all questions or disputes regarding the Engaged Loyalty Program Rules will be resolved by Global Dental Shop LLC in its sole discretion. Global Dental Shop LLC reserves the right to make changes to its website, and these disclaimers, terms and conditions at any time. It is your responsibility to check or review these terms and conditions from time to time to keep informed of any changes.

Applicable Law

The Engaged Loyalty Program is created and controlled by Global Dental Shop LLC in the State of Virginia, U.S.A. As such, the laws of the Commonwealth of Virginia will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. You hereby consent to the exclusive jurisdiction of courts located in the Commonwealth of Virginia in all disputes arising out of or relating to these terms and conditions or the Program.